E-commerce Audit


Seven out of ten shoppers won’t complete their transaction due to a frustrating e-commerce experience. How does your online shopping process measure up?

If your customers are abandoning their shopping carts, and you lack the resources for an overhaul of your online shopping experience, a SHERPA E-commerce Audit is a cost-effective solution to address small changes that produce big results

  • Evaluation of pre-checkout site experience

  • Assessment of product/category listing page

  • Appraisal of product detail page

  • Analysis of bag/basket/cart

  • Rating of the checkout process, shipping screen, and payment screen

  • Determination of mobile shopping experience


A SHERPA E-commerce Audit analyzes the key pages of your user’s online shopping experience and delivers a detailed report with recommendations on improving the e-commerce process to reduce shopping cart abandonment.