This plan is for WordPress websites that are a priority to daily business operations.
Generate support tickets via your own website or our secure portal
Priority response within the next business day
Includes on-demand requests -- up to 2 hours/month
Covers WordPress CMS, theme, and plugins only (integrations not included)
SEO report with organic ranking and broken link monitoring (monthly)
Sitemap indexation via Google Search Console
Monthly Website Care report with uptime monitoring and security check
Automatic plugin and theme patches -- dot versions only
Automatic WordPress updates -- dot versions only
25GB SSD storage / 250GB bandwidth
99.5% uptime guarantee
24/7 uptime monitoring alerts (email/SMS)
Daily snapshot backup with 15-day manual restore ($250/per)
Monthly data storage with 3-month manual restore ($500/per)
Unlimited page versioning and instant restore
Includes access to over $500 in FREE optional add-ons, including performance caching, real-time malware monitoring, advanced form builder, SEO editor, image optimization, secure socket layer (SSL), an annual domain renewal.
All additional hourly assistance -- including but not limited to with WordPress CMS, plugins, or integrations -- requires the purchase of an On-Demand Request.**
Paid plugin licensing will include a flat 30% mark-up fee.**
We recommend that this service plan also budget for a Website Analytics Audit every year to ensure their website performs according to clearly defined goals and metrics.
**Customers that keep a credit card on file automatically receive 50% off the materials mark-up rate.