WordPress Priority Care


We support your WordPress website as it grows alongside your business.

This plan is for WordPress websites that are a priority to daily business operations.

  • Generate support tickets via your own website or our secure portal

  • Priority response within the next business day

  • Includes on-demand requests -- up to 2 hours/month

Basic Wordpress Support

  • Covers WordPress CMS, theme, and plugins only (integrations not included)

  • SEO report with organic ranking and broken link monitoring (monthly)

  • Sitemap indexation via Google Search Console

  • Monthly Website Care report with uptime monitoring and security check

  • Automatic plugin and theme patches -- dot versions only

  • Automatic WordPress updates -- dot versions only

WordPress Hosting

  • 25GB SSD storage / 250GB bandwidth

  • 99.5% uptime guarantee

  • 24/7 uptime monitoring alerts (email/SMS)

  • Daily snapshot backup with 15-day manual restore ($250/per)

  • Monthly data storage with 3-month manual restore ($500/per)

  • Unlimited page versioning and instant restore

Free Add-ons

  • Includes access to over $500 in FREE optional add-ons, including performance caching, real-time malware monitoring, advanced form builder, SEO editor, image optimization, secure socket layer (SSL), an annual domain renewal.

Additional Services

  • All additional hourly assistance -- including but not limited to with WordPress CMS, plugins, or integrations -- requires the purchase of an On-Demand Request.**

  • Paid plugin licensing will include a flat 30% mark-up fee.**

Recommended Upgrades

  • We recommend that this service plan also budget for a Website Analytics Audit every year to ensure their website performs according to clearly defined goals and metrics.

**Customers that keep a credit card on file automatically receive 50% off the materials mark-up rate.