Data backup and Restore
What are the exact details of my data backup and restore policies?
Each Hosting and Maintenance plan includes several layers of data back-up:
All content management systems (e.g. WordPress, Drupal) include the option for unlimited page versioning and self-managed instant restore, which is a feature native to the CMS configuration itself.
We provide a daily snapshot backup of your website and its data going back 15 days. If you would like us to manually restore to one of these days, it will cost a flat $250 or 1-hour hourly credit.
We archive a monthly copy of your entire website and its data in "cold storage" going back up to 3 months. If you would like us to manually restore to one of these months, it will cost a flat $500 or 2-hour hourly credit.
If your website is "acting funny" or data is missing, you may need to request a manual website restore.